Last Updated: 11.05.2025
At Sotto Eyewear, your privacy matters to us. When you shop with us or use our website, you are trusting us with your personal information — and we take that seriously. This policy explains what we collect, how we use it, and the choices you have.
We collect information to make your shopping experience smooth and to deliver your order safely. This may include your name, email address, phone number, and shipping or billing address. Payment details are processed securely through Shopify’s checkout system, and we never store your credit card information. We also collect information about your order history, including what you have purchased from us, as well as browsing data such as cookies, IP address, and site usage, which help us improve our website and marketing.
We use this information to process and deliver your orders, contact you about your purchase or support queries, send you updates or product news if you have chosen to subscribe, and understand how people use our website so we can improve our products and services.
We do not sell or rent your information to third parties. We only share what is necessary with trusted partners such as couriers and shipping providers who deliver your order, payment processors who securely handle your payments, and analytics or marketing tools that help us understand how our site is used.
Our website uses cookies, which are small data files stored on your device. These help us keep your shopping cart working, remember your preferences such as language or currency, and see how the site is being used so we can improve it. You can turn off cookies in your browser settings, but some features of our site may not work as intended without them.
You are in control of your information. You can ask to see what personal data we hold about you, request that we update or correct your details, ask us to delete your data unless we are legally required to keep it for purposes such as tax, or withdraw your consent to marketing emails at any time by clicking “unsubscribe” at the bottom of our emails. To exercise these rights, please contact us at info@sottoeyewear.com.
We take reasonable steps to protect your personal data. Transactions are processed through Shopify’s secure checkout system, which uses SSL encryption. While no system is completely foolproof, we do our best to safeguard your information.
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we encourage you to review it from time to time so you remain aware of how we protect your information.
If you have any questions about your privacy or how your information is handled, please email us at info@sottoeyewear.com.