Welcome to Sotto Eyewear. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

All orders placed with Sotto Eyewear are subject to availability. Prices are listed in New Zealand Dollars and include GST where applicable. Once an order is confirmed, it cannot be modified, although cancellations may be possible within 24 hours of purchase by contacting us at info@sottoeyewear.com

We ship within New Zealand and internationally. Delivery times are provided as estimates only and may vary depending on location and courier services. Tracking details will be supplied once your order has been dispatched. For further details, please refer to our Shipping and Returns policy.

We accept returns within fourteen days of delivery, provided items are unused and in their original condition with all packaging. Prescription lenses, gift cards, and items marked as final sale cannot be returned or refunded. Exchanges are subject to stock availability, and if an item is unavailable, we may issue a refund or store credit.

All content on this website, including product designs, photographs, logos, and branding, belongs to Sotto Eyewear. You may not reproduce, distribute, or use this content without prior written consent from us.

While we take care to ensure that product descriptions and images are accurate, minor variations in colour, finish, or fit may occur. Sotto Eyewear is not responsible for any indirect or incidental damages arising from the use of our products or website.

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of our website implies acceptance of the updated terms.

For any questions regarding these Terms and Conditions, please contact us at info@sottoeyewear.com